Refunds and Exchanges
At Boat Style, our items are checked thoroughly before they are dispatched, although our products are of a high quality and workmanship, sometimes things don’t always work out. You may have purchased the wrong size, colour or you may not be completely happy with your purchase.
The good news is, we will happily exchange the items. Please note that refunds and exchanges due to incorrect ordering or a change of mind are at the discretion of Boat Style and may incur a 20% restocking fee. Custom product orders and sale items cannot be exchanged or refunded.
All items returned for exchange must be returned in the same condition as they were sent, in original packaging, labels intact and unused, and details of your order should accompany the returned item.
Kindly contact us promptly via email within seven days of receiving your goods to arrange a return.
Exchanges will only be given on the item value. Delivery charges are non-refundable.
Should an item fall below Boat Style’s high standards, kindly contact us promptly via email within seven days of receiving your goods to arrange an exchange or refund which will be at our discretion. Proof of purchase and a description of the problem will be required. Please note that items must have labels intact, be in the original packaging and in saleable condition.